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Operations Manager
Job Type: Full-time, Exempt
Description: This is an administrative leadership role focused on maintaining effective, organized, and streamlined management of the day-to-day operations of the Museum, while also looking to the future. The position is part of the executive office team and cross-functionally reports to the CEO and CFO. This position is a valued team member that supports executive leadership and is integral to and facilitates the organizational expansion currently taking place. The ideal candidate will proactively anticipate the needs of the Museum and align the necessary resources.
The Operations Manager oversees, supports, and coordinates staff in Guest Services, Security, and the Museum Store, performs HR Coordinator duties, and coordinates and schedules meetings of the board and the board’s committees. Over the next 16 months, duties will expand to envision, encompass, and oversee the operational needs of a hands-on children’s art and education center and food service program planned for Maguire Hall.
Responsibilities include but are not limited to the following:
With regard to Guest Services and Security:
• Schedule and supervise Guest Service and Security staff
• Stay current on Museum events and programming and ensure that Guest Service and Security staff is aware of scheduled programming and knowledgeable to answer questions
• Anticipate the logistic needs of Museum programs
• Oversee monthly attendance stats in collaboration with the Education Department
With Regard to Museum Store:
• Assist in creating an operational structure for the Museum store and store website.
• Schedule and supervise store staff and store functions
• Assist with consignor agreements and inventory lists
With regard to HR Duties
• Assist and perform duties related to hiring staff
• Coordinate onboarding and maintenance of HR benefits for all staff
With regard to Board/Committee Meeting duties:
• Schedule all Committee and Board Meetings
• Facilitate effective communication with Board members
• Assist in preparing meeting agendas
• Distribute relevant handouts and meeting minutes prior to meeting
• Participate in Committee and Board Meetings, as needed
• Draft meeting minutes for approval
• Responsible for final filing of all meeting minutes and handouts in a manner that is easily accessible
With Regard to Organizational Growth:
• Monitor implementation of strategic plan
• Act as liaison between the CEO and CFO with departmental directors
• Align resources to the organization’s goals
• Anticipate and facilitate the needs of emerging programs such as the children’s art and education center and food service component at the new site
Requirements:
• 5 years relevant experience
• Excellent leadership, communication, and organizational skills
• Excellent writer
• Team Player
• Problem Solver
• Self-motivated
• Adept with technology and proficient in Microsoft Office
• Flexible schedule to work evenings and weekends, as needed
Woodmere Art Museum values diversity and is committed to equal opportunity to all persons, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, and any other status protected by law.
To apply please email careers@woodmereartmuseum.org and indicate Operations Manager in the subject line.
Marketing Manager
Department: Development
Status: Full-time, Exempt
Woodmere Art Museum offers a unique museum experience that centers on the art and artists of Philadelphia. The Museum’s exhibitions explore the achievements and social ideas of Philadelphia’s artists in the broader context of American art. The Museum has a robust roster of events which includes approximately eight exhibitions annually and program events evenings and weekends. Woodmere is currently in the midst of unprecedented institutional growth. The Museum acquired a neighboring estate, now named Frances M. Maguire Hall for Art and Education at Woodmere Art Museum, which will be transformed into galleries for the museum’s collection and a drop-in children’s educational center.
Description:
The Marketing Manager assists in a variety of areas to implement a comprehensive marketing strategy and attends to day-in and day-out communications activities. This position reports to and collaborates with the Director of Marketing and Communications. The Marketing Manager interacts directly with visitors and the Museum’s staff to understand the marketing needs of a continuous robust roster of events.
Responsibilities:
- Sustain visibility and awareness of Woodmere and all its exhibitions, programs, and education activities, with the goals of increasing attendance, deepening audience participation, and expanding public interest and support.
- Create digital and printed collateral, such as brochures, rack cards, invitations, signage, and flyers, with a strong brand and graphic identity.
- Create and manage social media content over multiple platforms.
- Serve as in-house webmaster managing site and content maintenance.
- Assist in formatting and distributing e-newsletters and press releases using Constant Contact.
- Initiate and oversee the Google Ad Grants program and provide consistent updates to Woodmere’s Google profile page and ads.
- Represent Woodmere at community events and festivals.
- Attend museum events in the evenings and on weekends as necessary.
- Interact with and facilitate relationships with the press.
Preferred Skills:
- Proficient understanding of social media platforms, including Meta, Facebook, Instagram, X, Threads, LinkedIn, and others.
- Knowledge of Constant Contact or a similar email marketing platform.
- Working knowledge of Microsoft Word, Excel, Outlook, SharePoint, and PowerPoint.
- Familiarity with analytics and campaign performance measurement.
- Strong organizational and project management skills.
- Exceptional communication and effective writing skills.
- Attention to detail and ability to multi-task in a deadline-driven environment, often requiring short turnaround times.
Required Qualifications:
- Bachelor’s degree in business, marketing, communications, or a directly related field, preferred with two plus (3+) years of work experience in marketing.
- Some experience with graphic design is required; proficiency in Canva is acceptable.
- Museum experience is preferred, but not required. At a minimum, must demonstrate a passion for the arts and the activities of museums.
Woodmere Art Museum values diversity and is committed to equal opportunity to all persons, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, sex, sexual orientation, veteran status, and any other status protected by law.
To apply please email a cover letter and resume to careers@woodmereartmuseum.org and indicate Marketing Manager in the subject line. No phone calls, please.
Download the Volunteer Application
E-mail your completed application to education@woodmereartmuseum.org.