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Music Performance Policy

Updated March 18, 2020 | Given the unique circumstances surrounding COVID-19, we have modified our ticket policy. See below for more details.

Advance Ticketing

  • Tickets can be purchased:
    • ONLINE until 3 pm the day of the event (subject to availability)
    • BY PHONE at 800-595-4849. There is an additional $3.50 fee per ticket for phone transactions. Please state “Woodmere Art Museum” and the agent will find the event.
    • IN PERSON during our new box office hours: Tuesday–Friday, 1-4 pm, Sunday, 11 am - 2 pm
  • Seating is first come, first served.
  • Guests receive drinks and light refreshments with purchase of ticket.


  • Free parking at Woodmere is limited and available on a first come, first served basis. Carpooling is strongly encouraged. A sign will be posted at the entrance to the Museum’s driveway when the parking lot is full.
  • Purchase of a concert ticket does not guarantee parking for the event. Additional street parking may be available. Please note: parking on Bells Mill Road is not permitted.
  • Limited accessible parking is available. Please see the parking attendant for assistance or guest drop off.


Updated March 18, 2020
If you have purchased tickets to an event, you may:
  1. Exchange your ticket for a future (no time limit) music series performance.
  2. Return your ticket as a donation. Woodmere Art Museum is a nonprofit organization. A tax receipt will be generated for your generous contribution.
  3. Request a refund by contacting Joe Pompilii at Guest Services by calling (215) 247-0476 or emailing 

Museum Cancellation

Woodmere reserves the right to cancel concerts due to inclement weather and/or emergency conditions. Cancellations will be posted on our website. If the Museum cancels a performance, all ticket purchases will be refunded.

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