Music Performance Policy
Updated October 1, 2021
Saturday Night Jazz concerts will take place indoors.
- Masks are required and seating will be provided.
- Food and drinks are not permitted in the gallery.
This event requires you to provide one of the following upon your arrival:
- proof of a completed vaccination series
- proof of a negative COVID test taken within 72 hours
Advance Ticketing
- Tickets can be purchased:
- ONLINE until 3 p.m. the day of the event (subject to availability). Please check your inbox and spam folder for email confirmations and announcements regarding your event.
- BY PHONE at (800) 595.4849. There is an additional $3.50 fee per ticket for phone transactions. Please state “Woodmere Art Museum” and the agent will find the event.
Parking
- Free parking at Woodmere is limited and available on a first come, first served basis. A sign will be posted at the entrance to the Museum’s driveway when the parking lot is full.
- Purchase of a concert ticket does not guarantee parking for the event. Additional street parking may be available. Please note: Parking on Bells Mill Road is not permitted.
- Limited accessible parking is available. Please see the parking attendant for assistance or guest drop off.
Exchanges & Refunds
For tickets purchased after May 1, 2021:
- Exchanges for future performances are subject to availability.
- There are no refunds unless the Museum must cancel the event.
For tickets purchased to an event prior to March 13, 2020, you may:
- Exchange your ticket for a future (no time limit) music series performance.
- Request a refund by contacting Guest Services by calling (215) 247-0476 or emailing jpompilii@woodmereartmuseum.org
* If you have a credit from last season and did not receive an email from Guest Services, contact info@woodmereartmuseum.org or call 215.247.0476.
Museum Cancellation
Woodmere reserves the right to cancel or postpone concerts due to emergency conditions. This will be posted on our website.
If the Museum postpones a performance, ticket holders will be given the choice of:
- attending the rescheduled concert
- receiving a credit towards another concert
- receiving a refund
If the Museum cancels a performance, all ticket purchases will be refunded.
