The Clubhouse Casino Software Providers and Game Selection

The Clubhouse Casino started operations in 2021 and provides online gaming services to players worldwide. The platform is run by Dama N.V., a company registered in Curacao.

Software Providers and Game Selection

The casino works with more than 100 software developers to offer over 5,000 games. You can explore the full game collection at clubhouse casino after registering an account. The slot collection includes approximately 4,500 titles. Major providers include:

• NetEnt - Known for Starburst and Gonzo's Quest
• Microgaming - Offers Immortal Romance and Mega Moolah
• Pragmatic Play - Features Sweet Bonanza and Wolf Gold
• Play'n GO - Provides Book of Dead and Reactoonz
• Evolution Gaming - Delivers live dealer games
• Yggdrasil - Supplies Vikings Go Berzerk
• Red Tiger - Produces Mystery Reels
• BGaming - Offers crypto-friendly slots

The live casino has over 400 tables with real dealers. Available options include Lightning Roulette, Speed Roulette, Infinite Blackjack, VIP Blackjack, Baccarat, and game shows like Crazy Time, Monopoly Live, and Dream Catcher.

Traditional table games are available in RNG format, including roulette variants, blackjack types, and video poker.

Welcome Bonus and Ongoing Offers

The welcome package is divided into three deposits with the following breakdown:

To activate any bonus, the minimum deposit is €20. All bonuses require 40x wagering. Free spins winnings also need 40x wagering. Players have 7 days to complete requirements. The maximum bet while using bonus funds is €5.

After the welcome package, players can access daily and weekly promotions. Monday through Friday offers reload bonuses between 30% and 75%. Weekend promotions feature free spins. The casino participates in Drops & Wins tournaments.

VIP Loyalty Program

The casino operates a seven-tier loyalty system. Players earn points through real-money wagers. Every €10 wagered on slots generates points for level progression.

Benefits at higher levels include:

• Weekly cashback: 5% to 10% of losses returned
• Birthday bonuses: Special offers during birthday month
• Personal VIP manager: Dedicated support contact
• Faster withdrawals: Priority processing
• Higher withdrawal limits: Increased monthly limits
• Exclusive promotions: Special offers for VIP members

Payment Options and Limits

The Clubhouse Casino accepts various payment methods. The minimum deposit is €20 across all methods. The minimum withdrawal is also €20. Maximum limits per transaction are €4,000, with weekly limits at €7,500 and monthly limits at €15,000 for standard accounts.

Available payment methods include Visa and Mastercard for card payments. E-wallets supported are Skrill, Neteller, and MiFinity. Cryptocurrency options include Bitcoin, Ethereum, Litecoin, and USDT through the CoinsPaid service. Additional methods are bank transfers, Sofort, Interac, Paysafecard, and Neosurf.

Withdrawal processing times vary by method. E-wallets and cryptocurrencies process within 0-24 hours. Card withdrawals take 1-5 business days. Bank transfers need 3-5 business days to complete. The casino does not charge fees on deposits or withdrawals.

Players must wager their deposit amount 3 times before requesting a withdrawal. For instance, a €100 deposit requires €300 in total wagers. Attempting to withdraw without meeting this requirement may result in a fee of up to 20% of the withdrawal amount.

Account Verification Requirements

Before processing your first withdrawal, the casino requires identity verification. You need to submit three types of documents:

• Photo ID: Government-issued passport or driver's license showing your full name and date of birth
• Proof of address: Utility bill, bank statement, or government document dated within the last three months
• Payment verification: Photo of credit card (covering middle digits), screenshot of e-wallet account, or bank statement showing deposits

The verification team reviews documents within 24 to 48 hours. If any document is unclear or expired, they will request a new submission. Completing verification early prevents delays when you want to withdraw winnings.

Customer Support Channels

Support operates 24 hours a day, every day of the year. The primary contact method is live chat, accessible from the bottom right corner of the website. Chat agents typically respond in under 60 seconds. The team can communicate in English and German languages.

Email support is available for detailed inquiries or document submissions. Response times for emails range from 2 to 6 hours depending on the complexity of the question. The website includes an FAQ section covering topics like registration, deposits, withdrawals, bonuses, game rules, verification procedures, and technical troubleshooting.

License and Regulatory Information

The casino operates under license number 8048/JAZ2020-013 issued by Antillephone N.V. in Curacao. This is a sublicense under the master license held by Antillephone. Dama N.V. is the operating company, with registration address at Scharlooweg 39, Willemstad, Curacao. The company registration number is 152125. Dama N.V. has operated multiple casino brands since 2019 and uses SoftSwiss technology for game integration and platform management.

Mobile Gaming Experience

No dedicated iOS or Android app exists for The Clubhouse Casino. However, the website is fully responsive and works on mobile browsers. Players can access the platform through Chrome, Safari, Firefox, or any modern mobile browser on smartphones and tablets.

The mobile version includes all desktop features: complete game library, deposit and withdrawal options, live chat support, account settings, and bonus activation. Games load quickly on mobile devices and adjust to different screen sizes automatically. Live dealer games require stable internet connections for smooth streaming.

Security Measures

The platform uses SSL encryption to secure all data transfers between players and servers. This protects personal information, login credentials, and payment details from unauthorized access.

Players can request various limits to control their gaming activity. Available controls include daily, weekly, or monthly deposit limits, loss limits, wagering limits, and session time reminders. To set up these limits, contact customer support through live chat or email. The team implements requested limits within 24 hours.

Cooling-off periods temporarily suspend accounts for periods ranging from 1 week to 6 months. Self-exclusion permanently closes accounts for a minimum of 6 months. During exclusion periods, players cannot access their accounts or receive marketing communications.

Restricted Countries

The casino does not accept players from certain jurisdictions. Restricted countries include United Kingdom, United States, France, Netherlands, Spain, Italy, Belgium, Australia, and several others. The complete list of restricted territories is available in the Terms and Conditions section.

Conclusion

The Clubhouse Casino offers 5,000+ games from 100+ providers including NetEnt, Pragmatic Play, and Evolution Gaming. The welcome package reaches €1,800 plus 150 free spins across three deposits. E-wallet and crypto withdrawals process within 24 hours. The platform operates under Curacao license 8048/JAZ2020-013 with 24/7 customer support available.