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Policies and Procedures for Classes and Workshops

Please note that Woodmere's payment policy will be updated starting August 5, 2025. Scroll past our current payment policy to learn about our new policy going into effect soon.
 
Current Payment Policy
Woodmere Art Museum membership is not required for enrollment in studio classes, but Woodmere members receive discounted enrollment fees. Adult Individual and Family membership levels are available. Registration is on a first-come, first-served basis. 
 
Payment
 
Online, credit card, and check payments will be processed upon registration. 
 
Online: You may register for any of our classes or workshops here. Payment is processed immediately and confirmed via email. 

By phone: Students may also register by calling 215-247-0476.

By Mail: Please send payment to: Education Department, Woodmere Art Museum, 9201 Germantown Avenue, Philadelphia, PA 19118


Woodmere accepts Visa, MasterCard, American Express, and personal checks. 

 
Refund Policy
Cancellations must be made at least one week prior to the start date of the class. A $45 processing fee will be charged for cancellations made during the week prior to the class start date. No refunds after the first class.
 
Museum Cancellation
Woodmere reserves the right to cancel classes due to insufficient enrollment. In the event of a cancellation, students will be notified and receive a refund. If classes are cancelled due to inclement weather or another emergency, students will be notified by museum staff via phone and/or email as soon as possible. 
 
New Payment Policy - GOES INTO EFFECT AUGUST 5,2025!
 
Woodmere members receive a discount on enrollment fees. However, membership is not required for enrollment in workshops or classes. Various levels of Museum membership are available here. Registration is on a first-come, first-served basis. 
 
To ensure Woodmere members receive their discount benefit, members must be logged into their online accounts prior to registering. Membership discounts on classes and workshops are applied automatically upon registration checkout.
 
Payment
 
Credit card payments will be processed immediately upon registration and confirmed via automated email. Woodmere accepts Visa, MasterCard, Discover, and American Express. Payment with personal checks or cash will be processed upon receipt and confirmed via automated email.
 
In person: Visit a front desk associate to register for a class or workshop. Class registration can be paid via cash, check, or credit card.
 
Online: Register for Woodmere’s classes or workshops online here. Online registrations require payment by credit card. Woodmere members must log into their online accounts prior to registering to ensure they receive their class discount members’ benefit.
 
By Phone: Students may register by calling Amanda Monroe at 267-691-0725. Phone registrations require payment by credit card only.
 
By Mail: By check only. First, please call or email Amanda Monroe (267-691-0725, amonroe@woodmereartmuseum.org) with class information and send check payments to: Education Department, Woodmere, 9201 Germantown Avenue, Philadelphia, PA 19118.
 
Withdrawal and Refund Policy
 
If a student would like to withdraw from a class or workshop to receive a refund, they must contact Amanda Monroe at amonroe@woodmereartmuseum.org or 267-691-0725 by the following deadlines:
 
Up to seven (7) days before the first day of class: 100% of the class cost will be refunded
 
Six (6) days prior to the first class: 75% partial refund of the class payment
 
No refunds will be processed after a class begins. Woodmere cannot provide refunds or pro-rate class fees for student absences.
 
Museum Cancellation

Woodmere reserves the right to cancel any classes or workshops due to insufficient enrollment. Woodmere will be in contact at least three days prior to the start of a class or workshop to notify students of a cancellation and students will be refunded in full.
 
Once a class has begun, Woodmere reserves the right to cancel a class date due to inclement weather or other emergencies. In this case, students will be notified by Museum staff as soon as possible. Depending on the instructor and studio space availability, make-up classes will be scheduled. If a make-up class cannot be arranged, students will be offered a refund for the missed class. Refunds for cancelled classes will be issued upon the completion of the course.